Help us build our global
​​​​​​​technology operation

What we offer

TIAA Global Business Services, India is focused on building a scalable and sustainable organization, with a concentration on technology, operations & shared services businesses.

Learn more about us

TIAA GBS, India delivers high-quality global technology, operations and shared services to TIAA’s businesses and associates. At our offices in Mumbai and Pune, associates work closely with colleagues in the U.S. and around the world to meet the needs of our ever-growing client base. TIAA GBS, India offers you an open, collaborative culture that fosters innovative thinking and career growth.

Our goals

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes, and to develop innovative ideas to increase throughput and productivity.

Our locations

With offices in Mumbai and Pune, our India associates work closely with colleagues in the US and other countries as part of a global team with a consistent operating model.

Our culture

For nearly a century, TIAA’s culture, values and brand have helped to drive our success, forming the foundation for all that makes us a different kind of financial partner. Employee wellbeing is at the center of everything we do. At TIAA GBS India, we are driven towards creating an open, collaborative & engaged culture that fosters growth & an innovative thought process. We strive to create an environment where employees feel comfortable in speaking up, have access to key information, and have an ample number of recreational avenues & opportunities to develop themselves.

Inclusion and diversity

TIAA GBS India is committed to hiring talented individuals from diverse backgrounds.  We have embarked upon an I & D journey with an objective to creating an impact and making a difference aligned to the overall organization vision, with three focus areas to start with: Achieve (Gender & Inclusion), Diverse Abilities (catering to the specially abled), and YoPro (targeting those who are young in their careers or new in their roles).

Corporate Social Responsibility (CSR)

The TIAA India CSR Program is now in its 4th year of operations. We have a robust volunteerism culture and have engaged in some impactful non-profit organization (NGO) partnerships. Going forward, TIAA GBS India will continue to partner with NGOs to make a difference in local communities.

Our leadership


Our organization in India hosts talented professionals, working in the various business groups that comprise TIAA. This includes Client Services & Technology, Nuveen, Finance, HR, Audit, Legal, Risk and Compliance. We operate as one team with our global colleagues and are committed to upholding TIAA’s values.
Jayant Patwardhan
​​​​​​​CEO – TIAA GBS India


Put the client first

​​​​​​​We inspire confidence


Value our people

We take care of each other

Act with integrity

We do the right thing

Deliver excellence

We never stop improving

Take personal accountability

We each own it

Operate as one team

We win together