Associate Director - Product and Business Development

Associate Director - Product and Business Development - IN
The P&BD India role will manage the managers responsible for all the P&BD capabilities in the India market including Competitive intelligence and research, Agile, Salesforce Analytics, Core product proficiency, as well as IMS Product Specialists, Associate Product Manager and monitoring and analytics.

Key Responsibilities and Duties

• Hires, onboards, trains, develops and leads the P&BD team in India. Role will ensure the development and implementation of:o Research and competitive intelligence programs and policies to develop data driven insights that support the businesso Salesforce dashboard/reporting to provide analytics to support the development of new businesso Product proficiency process used to design and deploy programs, tools, and resources into build, enhance, and refine an associate's skills and knowledge of our core annuity products and solutionso RetirePlus opportunity through successful implementation including compliance with the organization’s Standard Offer.o Handling complex global, plan and individual level research and analysis to determine root causeo Coordinates operational processes for the product or solution lifecycle.
• Upholds standard operating procedures, educating and enforcing adherence of standards across the team and establishes systems of controls to ensure quality delivery.
• Coordinates, communicates and establishes ongoing routines with P&BD leadership on and off-shore and partners with stakeholder to ensure efficient and effective delivery of key deliverables

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
9PL

Experience:

• Required 10+ years Demonstrated experience in leading a cross functional teams encompassing operational processes, research, agile and analytics and strategy

Must have skills:

• required 5+ years strong people management skills, building a high performing, inclusive culture.
• Exceptionally good interpersonal and communication skills including ability to communicate complex information and analysis in written and visual forms
• High attention to data accuracy
• Ability to work in a matrixed environment
• Critical thinking to ask questions, determine best course and offer solutions
• Continuous improvement mindset
• Ability to understand the big picture
• Teamwork skills within the department and on project teams
• Demonstrated ability to work effectively in a fast-paced, complex, and dynamic business environment
• Demonstrated and dynamic analytical/problem solving skills.

Special skills or Certifications :

• Agile
• Market data services (including, Morningstar, eVestment)
• Programming (R, Python)
• MS Office suite including excel, PowerPoint, etc.
• SharePoint experience
• Adobe in-design experience
• BI Tools (i.e. Tableau)

Roles and responsibility :

Functional Responsibilities: 

• Hires, onboards, trains, develops and leads the P&BD team in India.  Role will ensure the  development and implementation of:
  • Research and competitive intelligence programs and policies to develop data driven insights that support the business
  • Salesforce dashboard/reporting to provide analytics to support the development of new business
  • Product proficiency process used to design and deploy programs, tools, and resources into build, enhance, and refine an associate's skills and knowledge of our core annuity products and solutions
  • Retire Plus opportunity through successful implementation including compliance with the organization’s Standard Offer.
  • Handling complex global, plan and individual level research and analysis to determine root cause
  • Coordinates operational processes for the product or solution lifecycle.
  • Strategy and analysis support for the Product & Business Development organization
• Upholds standard operating procedures, educating and enforcing adherence of standards across the team and establishes systems of controls to ensure quality delivery.
• Coordinates, communicates and establishes ongoing routines with P&BD leadership on and off-shore and partners with stakeholder to ensure efficient and effective delivery of key deliverables

People Responsibilities:

• Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation and development of team.
• Coach and develop junior managers build skills and enhance productivity.
• Ensure proper alignment of resources across competing priorities
• Communicates insights from analysis to executive leadership in order to enable data decision making to improve business performance and operational outcomes
• Manages performance of the direct reports through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional services and projects, motivation and coaching and mentoring of the team

Related Skills

Accountability, Go-To-Market, Product Management, Project Management, Resiliency, Strategic Thinking

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

 
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

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If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

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