Vendor Program Manager
- Type:
- Full Time
- Location(s):
- Frisco, TX 75034, United States
- 333 West Wacker Drive, Chicago, IL 60606, United States
- 8500 Andrew Carnegie Boulevard, Charlotte, NC 28262, United States
- 730 3rd Avenue, New York, NY 10017, United States
- Date Posted:
- Salary:
- Base Pay Range: $67,300/yr - $90,200/yr
- Job Posting End Date:
- 2025-09-01-07:00
- Job ID:
- R250800276
Vendor Program Manager
The Vendor Program Manager job is responsible for building relationships with vendors and third-party service providers, ensuring that they comply with the organization's policies, procedures, and regulations. This job also identifies and evaluates potential vendors and assesses their suitability for the organization's needs. Working under moderate supervision, this job guides business partners in completing program requirements, maintaining the program and procedures, and reviewing regulatory requirements to ensure compliance.
Key Responsibilities and Duties
Oversees day-to-day activities related to the vendor management program framework, training, tools, and systems to ensure compliance.
Reviews and configures data to ensure quality and accuracy of inputs into the vendor management systems.
Performs vendor management analysis for program reporting and metrics, and provides audit and regulatory responses as needed.
Monitors the performance of vendors to ensure they meet the agreed-upon service levels and performs risk assessments on vendors to identify and mitigate any potential risks associated with their services.
Performs Issues Management activities for any due diligence reviews resulting in identified gaps in vendor processes.
Oversees the Non-Traditional Vendor Program and completes program assessment reviews for adherence to EVPO Policy
Partners on Incident Management reporting and escalation to senior management team
Conducts training on program processes for internal consumer business units
Educational Requirements
- University (Degree) Preferred
Work Experience
- 3+ Years Required; 5+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
7IC
3+ years of work experience within vendor risk or operational risk management, audit, or compliance
Preferred Qualifications:
5+ years of work experience within vendor risk or operational risk management, audit, or compliance
Bachelor’s Degree in business, legal, or other related discipline
Masters / Advance Degree in business, legal, or other related discipline
Certified Third-Party Risk Professional (CTPRP) or Certified Regulatory Vendor Program Manager (CRVPM)
Knowledge of Microsoft Office tools; specifically, Excel, PowerPoint and SharePoint
Experience with Coupa Risk Assess system preferred
Knowledge of third party and risk management processes and methodologies
#LI-VM1
Company Overview
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.
To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
See our full Equal Employment Opportunity & Non-Discrimination statement below. You can read more about your rights and view government notices here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application, please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: accessibility.support@tiaa.org
Drug and Smoking Policy
TIAA maintains a drug-free and smoke/free workplace. Please see our Drug-Free and Smoke-Free Policy to learn more.
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of TIAA Global Capabilities, click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Read more about your rights and view government notices here.