Financial Crimes Investigator
- Type:
- Full Time
- Location(s):
- Frisco, TX 75034, United States
- 3965 Dallas Parkway, Frisco, TX 75034, United States
- Date Posted:
- Salary:
- Base Pay Range: $54,900/yr - $87,600/yr
- Job Posting End Date:
- 2025-06-23-07:00
- Job ID:
- R250600014
Financial Crimes Investigator
The Fraud Operations Analyst II at TIAA will support the detection, investigation, and mitigation of financial crimes and fraud across customer financial accounts. The position demands investigative rigor, regulatory knowledge, client interaction skills, and the ability to collaborate with internal and external stakeholders.
Key Responsibilities and Duties
Monitor and investigate customer financial accounts for suspicious or fraudulent activity.
Conduct comprehensive internal and external investigations involving; suspected fraud including but not limited to: Account Takeover, New Account Fraud, Elder/ Vulnerable Adult Financial Exploitation, Money Laundering, Terrorist Financing, suspected OFAC violations, and other “Unusual Behavior or Activity
Escalate and document suspicious activity that poses risk to the institution or clients.
Place outbound calls to validate fraud alerts; receive and respond to inbound fraud-related calls from clients and associates. Research customer claims and gather evidence to support investigative findings.
Provide detailed reports and recommended actions to leadership. Ensure compliance with BSA/AML, OFAC, and other regulatory standards.
Collaborate with, internal business partners, law enforcement, financial institutions, and vendors to validate fraud-related data.
Participate in user acceptance testing and internal audits related to fraud and financial crime prevention.
Deliver feedback to help refine detection systems and case workflows.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 2+ Years Required; 3+ Years Preferred
FINRA Registrations
- SRC Indicator: NRF
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
6IC
Company Overview
Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today we’re a market-leading retirement company fueled by world-class asset management. But we’re not just another legacy financial services firm. We’re fighting harder than ever before for our clients and the many Americans who need us.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.
To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Read more about your rights and view government notices here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application, please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: accessibility.support@tiaa.org
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of TIAA Global Capabilities, click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Read more about your rights and view government notices here.