Analyst, Distribution and Product Services

Shareholder Services is a multi-functional team which interacts and collaborates with internal business partners such as Product, Distribution, Legal and Compliance as well as external service providers and financial intermediaries to ensure superior service delivery for various product lines, including Mutual Funds, Closed End Funds and Interval Funds.

Key Responsibilities and Duties

• Research account related items identified by internal business partners or external service providers providing timely and accurate responses.

• Document, research and assist in resolution of inquiries from various sales teams and firm back offices.

• Assist with trade research and coordinate large trade notifications to various teams and PMs.

• Coordinate with Marketing, Legal, Compliance and transfer agent to produce, update, and maintain shareholder forms and applications related to account opening and maintenance.

• Assist with firm and client onboarding for various supported products.

• Assist with projects and associated operational requirements supporting fund launches, mergers, fund liquidations and other corporate actions.

• Reporting of shareholder escheatment activities performed by transfer agent.

• Frequent written and verbal interaction with internal and external parties, including the Funds’ transfer agent, Legal, Compliance and Fund Administration departments.

• Provide backup to other team members and departmental functions as needed.

Educational Requirements

• University (Degree) Preferred

Work Experience

• No Experience Required

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
5IC