Hiring difference makers.

Associate Web Publishing Specialist

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Marketing & Communications
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TIAA
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COMPANY OVERVIEW:

 

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

 

For more information about TIAA, visit our website.

 

 

POSITION SUMMARY:

 

The Web Publishing Specialist is responsible for publishing content to multiple TIAA web domains on behalf of the entire enterprise using Oracle Web Center Sites CMS. The Publishing Specialist will communicate frequently with internal clients from across lines of business and support areas to build desired sites, pages, XML snippets, etc., using an existing component library. Must be able to work quickly, efficiently and accurately in a fast-paced environment, juggling multiple requests simultaneously that may be in different stages of workflow. Specialist must also be able to articulate to non-technical clients what our CMS does, and does not support, and provide suitable alternatives for non-CMS-supported requests.

 

KEY RESPONSIBILITIES:

 
  • Using our Web Content Management System (Oracle Web Center Sites) publish content to our live sites on behalf of all lines of business; test own work in all browsers and all platforms, including mobile; use workflow tool to complete fulfill requests

  • Fluidly work between multiple digital platforms to fulfill requests, including Aprimo, Oracle, Adobe, SharePoint and others; manage multiple projects, multiple lines of business and multiple partnerships simultaneously; develop expertise in the user interfaces of all our web publishing systems, the different environments of each, what work is done in which environments, and how they interact

  • Receive, review and test new templates, template changes and functional elements from Development partners, and provide content feeds that meet functional requirements for secure environments, and testing the integration of content, templates and XML consumption; maintain familiarity with IT Release calendar and associated outages and upgrades

  • Work with Analytics team and advise on content and/or development changes, when necessary, to ensure appropriate metrics are being captured

  • Proactively expand knowledge of all asset types and usage, component functionality, site map and navigation, content ownership, and scheduled IT releases

 

 

 


QUALIFICATIONS:
 

Required Qualifications: 

  • 1+ years’ experience working with web content management systems, including template concepts and usage, familiarity with the range of asset types involved in creating web pages, workflow, and general asset administration

  • HTML, CSS 

Desired Qualifications: 

  • Oracle Web Center Sites experience a major plus

  • Familiarity with analytics tools (Google or Adobe) and experience publishing A/B tests and targeted/personalized content also desired


Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the Equal Employment Opportunity Law.

If you need assistance applying due to being visually or hearing impaired, please email Careers Help.

We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

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TIAA

United States, North Carolina, Charlotte

📁 Marketing & Communications

TIAA

United States, North Carolina, Charlotte

📁 Marketing & Communications

TIAA

United States, North Carolina, Charlotte

📁 Marketing & Communications

WORK AT TIAA

As a Fortune 100 financial services organization, we offer many different opportunities for you to grow in your career.

We're committed to hiring amazing people and strive to give all our employee opportunities to grow in a culture that embraces diversity, integrity, innovation and performance.

WHY TIAA

"The clients we serve drive the culture at TIAA and it's what makes us unique."

Ryan Simmons
Associate, Global Real Estate, Commercial Mortgage Investments
Employee and participant since 2007

LEARN MORE ABOUT TIAA

WHO WE ARE

We are TIAA. Created to serve. Built to perform.

OUR HISTORY

Our history of dedicated service goes back nearly 100 years.

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DIVERSITY

We're proud of our diverse backgrounds and perspectives.

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CAREER AREAS

Explore our career areas to see where you might fit best.

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OUR BENEFITS

The overall health of our employees is important to us.

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MAKE A DIFFERENCE

Make a Difference

Meet some incredible people making a difference

To mark our 100th year, we're honoring Difference Makers by donating $1 million to the organizations they support. Thousands were nominated, and we want to share their inspiring stories with you.

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AWARDS & RECOGNITION

We're not in it for the trophies, but it's nice to be recognized for how we're different

We focus on driving performance and helping our customers achieve their own goals while staying true to our mission and values. The recognition we receive isn't only about how we perform; it's also about who we are and what we believe.

The Best Employers for Diversity, Forbes 2018
Top 50 Companies For Diversity, DiversityInc. 2018
Top 10 Companies For Executive Women, National Association of Female Executives 2018
Best Companies for Diversity, Black Enterprise 2017

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EQUAL OPPORTUNITY

Nondiscrimination & Equal Opportunity Employment

TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.

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ACCESSIBILITY SUPPORT

Assistance for those with disabilities or accessibility needs

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.