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Mortgage & Commercial Lending
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TIAA Bank
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As a part of TIAA’s Financial Solutions business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.

Position Summary

The Senior Commercial Loan Closer will review and verify all loan documentation for all commercial real estate loans in a national program from the time of acceptance of the Conditional Commitment through and including the loan closing. Loan sizes will typically vary from $1,000,000 to $20,000,000. In addition to the oversight authority for all loan closing functions, the Senior Commercial Loan Closer will work closely with underwriters, sales associates, regional sales directors, and internal bank servicing units. The Senior Commercial Loan Closer will have the experience to work independently with minimal oversight from management.

 

This position can be located in either Redmond, WA, Charlotte, NC, or Jacksonville, FL. 

Essential Functions

•Coordinate, organize, and verify documentation received from third parties, brokers, clients, title companies, closing agents, etc., necessary to close each loan.
•Interface and identify all issues discovered during the due diligence phase of loan closing with the associated underwriters, sales associates, regional sales directors, and internal bank units as needed, and search for solutions and resolution.
•Exercise discretion in terms of the need to elevate issue to higher level staff.
•Facilitate communication with title/closing agents, outside counsel and, if necessary, TIAA, FSB counsel to insure accurate documentation for all loan closings and verification of borrower or guarantor entity documentation.
•Ensure compliance with all loan requirements, commitment, and approval conditions, policies and procedures using prudent closing practices and proper documentation.
•Accurately set up transactions and fundings/disbursements in ATLAS system, including proper tracking and accounting of client deposits, fees, and third party costs.
•Train others to become proficient in documenting/closing commercial real estate loans and booking transactions on the ATLAS system.
•Complete various projects, as assigned. Responsible for interaction with clients and management of client expectations relevant to timing of loan closing schedules.
•Solely responsible for coordination of loan closing schedules.
•Coordinate with loan servicing and operations for timely imaging and future servicing requirements.
•Prompt review and approval of title policies, completion of data corrections, timely audit responses, and other post-closing responsibilities.

Knowledge, Skills, and Abilities

•Strong computer skills using a variety of database applications are essential skills for success in this position.
•Ability to perform multiple tasks for separate transactions accurately in a time critical environment and be able to work independently with minimal supervision.
•Self-starter needed to initiate contact and coordinate receipt of necessary information.
•Excellent verbal and written communications are an essential component of this position since this position interfaces routinely with both internal and external clients.
•Possess a thorough working knowledge of commercial real estate and the required documentation associated with closing a variety of commercial mortgage loans, including Single-Tenant, Multi-Tenant and/or Multi-Family. Experience in a regulatory environment is preferred.
•Ability to initiate, organize, and interpret loan packages for multiple transactions simultaneously.
•In addition to multi-tasking, time sensitivities, and excellent communication skills, the individual must be capable of prioritizing tasks.
•Work independently with the initiative and knowledge of when to ask for guidance yet is confident enough to exercise their authority or the acceptability of due diligence documents.
•Adaptability to change and the ability to work well in a fast paced growing environment is absolutely essential.
•Strong software skills for database entry and Microsoft Office products are also required.


Qualifications

•5 years closing experience including 3 years in a Commercial Real Estate Closer role
•Paralegal certificates are a plus
•Must have experience and familiarity with all types of commercial real estate documentation, preferably nationally



Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the Equal Employment Opportunity Law.

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We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

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TIAA Bank

United States, Florida, Jacksonville

📁 Mortgage & Commercial Lending

TIAA Bank

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Put the client first

We strive to help you better serve the world by helping you pursue your financial goals.

Value our people

Our people make the difference, so we give them the tools to do what they do best.

Act with integrity

We are defined by how we behave. We never compromise our high ethical standards.

Deliver excellence

If it's worth doing, it's worth doing well. We strive to be the best in everything we do.

Take personal accountability

Promises matter. We live our values, deliver results and keep our commitments.

Operate as one team

We help each other succeed and depend on each other to bring value to you.

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