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TIAA
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COMPANY OVERVIEW:

 

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.


POSITION SUMMARY:

 

TIAA is seeking a Sr. Siebel Platform Engineer for their Charlotte, NC,Iselin, NJ, Chicago, IL, Denver, CO, Broomfield, CO, Dallas, TX or Raleigh/Durham, NC office. This position will provide support to the IAD Application Service Delivery and Service management of TIAA. 

 

 We are in the midst of transitioning from the AIX OS platform to the internal cloud platform. This role will manage the Siebel platform, perform daily maintenance, upgrading and coding to the CRM. In addition, this role will be a part of the future organizational strategy to execute applications in an automation/DevOps environment.

 

KEY RESPONSIBILITIES AND DUTIES: 

  • Support the existing Siebel CRM application and capabilities that are in use within the enterprise, including working with various stakeholders to obtain and maintain the tools and services necessary to support current functionalities in the Siebel applications and its associated interfaces
  • Implement automation technologies for Siebel to rapidly deliver and effectively manage environments while maintaining configuration management across the enterprise
  • Troubleshoot issues in existing Siebel CRM based applications, Oracle BI Publisher, Oracle Policy Automation (OPA) and web services written on an Oracle SOA platform
  • Participates in installations, patches/updates, provides problem resolution, and supports teams in the use of Siebel CRM application tools used within the organization
  • Integrate Monitoring/Administration technologies to proactively alert on Application system performance, identify/resolve issues before they become service-impacting events
  • Proactively respond and address Siebel platform security vulnerabilities

 


QUALIFICATIONS:


Required:
  • Bachelor’s Degree in a related field
  • Ten years working in the Information Technology field
  • 5 years’ experience maintaining Siebel CRM platform (using at least version 8.1x, or higher such as IP 2015/2016)
  • 2 years experience with automation technologies
  • Experience in Siebel environment set up/installation, Siebel Server Administration and patching of multiple environments on virtual machines running on Linux
  • Demonstrated experience with Siebel installation on IBM AIX and RHEL Linux
  • 5 years’ experience working on Linux Operating System
  • Experience using Siebel Server management tools and utilities to import/export and maintain multiple repositories, and Siebel Application Data using ADM and EIM
  • Experience installing Siebel patches related to product upgrades and security hardening
  • Understand the Siebel architecture and experience in monitoring and troubleshooting application performance including Siebel inbound and outbound web services hosted on enterprise service bus (e.g. Oracle Service Bus)
Preferred:
  • Knowledge of Infrastructure as code automation technologies such as Ansible, Puppet, Chef, Terraform
  • Experience with scripting language such as Java Script, jQuery, dojo,
  • Experience with web applications/services (i.e. CSS/HTML, AngularJS, React, Responsive/Design
  • Experience with Microservice architecture
  • Experience with cloud platforms such as AWS, Azure, and Google
  • Experience with automation testing
  • Experience with security technology


Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the Equal Employment Opportunity Law.

 

If you need assistance applying due to visually or hearing impaired, please email Careers Help.

 

We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

 

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TIAA

United States, North Carolina, Charlotte

📁 Technology

TIAA

United States, North Carolina, Charlotte

📁 Technology

TIAA

United States, North Carolina, Charlotte

📁 Technology

WORK AT TIAA

As a Fortune 100 financial services organization, we offer many different opportunities for you to grow in your career.

We're committed to hiring amazing people and strive to give all our employee opportunities to grow in a culture that embraces diversity, integrity, innovation and performance.

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