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Customer Insights Sr. Data Analyst, SAS Programmer

📁
Marketing & Communications
💼
TIAA
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COMPANY OVERVIEW:

 

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

 

For more information about TIAA, visit our website.

 

 

 

POSITION SUMMARY:
 

This individual will be responsible for developing and managing the data architecture to support marketing analytics and reporting.  This individual will partner with technology and individuals across the Customer Insight organization to define, design, and build scalable solutions and processes to support key marketing analytics initiatives.

 
KEY RESPONSIBILITIES:
 
  • Responsible for architecting, developing, managing, and automating data solutions to support advanced reporting and analytic solutions for marketing

  • Support the data needs for key marketing analytics initiatives.  Examples may include multi-touch attribution, media mix modeling, net promoter score, customer segmentation, and propensity modeling

  • Maintain data controls and quality control programs across marketing data sources

  • Work with team members to design and create standardized SAS programs and data to more efficiently support reporting metrics

  • Support ad-hoc data analysis requests from senior leadership

  • Participate in technical design reviews and provide technical expertise

 

  

 

QUALIFICATIONS:

Required Qualifications:

  • 3+ years of experience with SAS or SQL to access, transform, and report on data is required.  The individual is expected to be “hands-on” with the data

  • Bachelors’ Degree in computer science or related business, engineering or quantitative field (e.g. CS, MIS, Statistics, Mathematics, Engineering, etc.)

 

Desired Qualifications:

  • Proficiency with SAS required (EG a strong plus), intermediate to expert SQL skills and experience with large data warehousing environments (Teradata, Hadoop, Oracle, etc.)

  • Experience with Tableau or other BI/visualization tool

  • Exposure to UNIX programming

  • Marketing analytics and operations including database marketing, direct marketing measurement, response attribution or campaign related data

  • Knowledge of the financial services industry


Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the Equal Employment Opportunity Law.

If you need assistance applying due to being visually or hearing impaired, please email Careers Help.

We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

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TIAA

United States, North Carolina, Charlotte

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WORK AT TIAA

As a Fortune 100 financial services organization, we offer many different opportunities for you to grow in your career.

We're committed to hiring amazing people and strive to give all our employee opportunities to grow in a culture that embraces diversity, integrity, innovation and performance.

WHY TIAA

"The clients we serve drive the culture at TIAA and it's what makes us unique."

Ryan Simmons
Associate, Global Real Estate, Commercial Mortgage Investments
Employee and participant since 2007

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WHO WE ARE

We are TIAA. Created to serve. Built to perform.

OUR HISTORY

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