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TIAA is a unique financial partner. With an award-winning track record for consistent performance, TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. TIAA has $1 trillion in assets under management (as of 9/30/2018) and offers a wide range of financial solutions, including investing, banking, advice and guidance, and retirement services.




Provide awareness and subject matter expertise on ERM program framework, associated program policies to Client Services & Technology (CS&T) business lines (i.e. issue and incident management, control review).

Ensure program quality and comprehensiveness including, but not limited to adherence to program requirements; documentation of roles and responsibilities, cadences and reporting to improve second line oversight on ERM programs. 

Responsible for review and effective challenge of ERM programs.  

Ulitize anaylsis tools and methodologies to improve program and challenge effectiveness.

Review and enhance existing, second line cadences and reporting to ensure awareness of significant and potential challenges in closing control weaknesses.  Review and refine escalation protocols to ensure timely awareness and action when needed.

The role requires communication about various technology policies and initiatives established to limit technology risk



Develop partnerships with key first and second line personnel to drive consistent adherence to the ERM policies and programs while implementing continuous improvement 

Candidate will be required to have solid knowledge of ERM programs and become a subject matter expert in multiple program disciplines while also being a SME in technology.

Participate in Working Group meetings to promote full understanding of program requirements and teamwork.  

Develop a comprehensive understanding of the ERM Risk Framework and where the need exists for additional monitoring/metrics, changes in control strength or additional mitigation.   

Work across lines of business and/or control partners with respect to ERM programs to promote best practices, information sharing and continuous improvement.

Successfully drive a culture of risk management within the first line business leaders of the TIAA Financial Solutions (TFS) Technology.



-BA/BS in Computer Engineering/Science, Business Information Systems, Finance, Accounting or related fields
-5+ years of job experience supporting risk, compliance, control or operational functions
-5+ years of job experience with expertise in one or more of these areas: Technology/Cyber Risk Management, IT Audit, Technology Compliance in key areas such as: Disaster Recovery, Application Risk Management/SDLC, Cybersecurity/IT Risk Management and/or Third Party Risk Management

-Certifications – CRISC, CISA, CISSP, CISM or FRM 

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We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

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