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Customer Insights Sr. Data Analyst, SAS Programmer

Marketing & Communications
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TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.


For more information about TIAA, visit our website.





This individual will be responsible for developing and managing the data architecture to support marketing analytics and reporting.  This individual will partner with technology and individuals across the Customer Insight organization to define, design, and build scalable solutions and processes to support key marketing analytics initiatives.

  • Responsible for architecting, developing, managing, and automating data solutions to support advanced reporting and analytic solutions for marketing

  • Support the data needs for key marketing analytics initiatives.  Examples may include multi-touch attribution, media mix modeling, net promoter score, customer segmentation, and propensity modeling

  • Maintain data controls and quality control programs across marketing data sources

  • Work with team members to design and create standardized SAS programs and data to more efficiently support reporting metrics

  • Support ad-hoc data analysis requests from senior leadership

  • Participate in technical design reviews and provide technical expertise





Required Qualifications:

  • 3+ years of experience with SAS or SQL to access, transform, and report on data is required.  The individual is expected to be “hands-on” with the data

  • Bachelors’ Degree in computer science or related business, engineering or quantitative field (e.g. CS, MIS, Statistics, Mathematics, Engineering, etc.)


Desired Qualifications:

  • Proficiency with SAS required (EG a strong plus), intermediate to expert SQL skills and experience with large data warehousing environments (Teradata, Hadoop, Oracle, etc.)

  • Experience with Tableau or other BI/visualization tool

  • Exposure to UNIX programming

  • Marketing analytics and operations including database marketing, direct marketing measurement, response attribution or campaign related data

  • Knowledge of the financial services industry

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We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

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Start your career with us

We're looking for amazing people who want to build a rewarding and challenging career with a different kind of financial services organization.


Created to serve. Built to perform.


We're proud of our diverse backgrounds and perspectives.



We have opportunities available across the United States and in India.



The overall health of our employees is important to us.



The intern experience

Explore a career and gain professional work experience during our 10-week summer internship program.


Get introduced to a career at a Fortune 100 financial services organization while you apply your skills and talents to challenging and meaningful projects. You’ll receive professional development training, participate in networking sessions and social activities, and gain valuable exposure to TIAA senior executives through the Executive Speakers Series. All summer interns start work the first Monday in June.


Open to current students, rising senior or first year graduate level.


Locations include Charlotte, NC; New York, NY; Iselin, NJ; Boston, MA; and Denver, CO. Nuveen - Chicago, IL; New York, NY; Los Angeles, CA; and Newport Beach, CA. TIAA Bank - Jacksonville, FL and Mount Laurel, NJ.

Submit your resume online via your school career website and/or by using the job search function on this page – use keyword internship to search for positions. Note: If no results appear, it’s likely that either we aren’t accepting applications just yet for the upcoming summer program or we have completed our most recent recruiting cycle.

Typically, we begin our recruitment season in September and start interviewing candidates in October.

Be sure to check back.


How the recruiting process works


Recruiters visit select campuses in the fall and spring.


Submit your resume through your school career website and/or by searching "internship" using the job search.


We’ll hold interviews with selected candidates on your campus or at an office near you.


Congrats! We’ll contact you with details and information about the required background screening.


We’re glad you’re here! Be sure to take advantage of all the career development resources we offer.