Job Cart (0)



Stay connected

Help us get to know you. We’ll provide you with recent TIAA news and also notify you when jobs that match your interests become available.

Sign Up

Senior Capacity Management Engineer

Job ID: 1713738
Category: Information Technology
Location: Charlotte, NC
Post Date: July 10, 2018


As long as there are people who make the world a better place, we’ll keep making a difference for them. Since 1918, it has been TIAA’s mission to serve those who serve others. It is this mission and the values we embrace that make us a different kind of financial services organization.

When you work here at TIAA, you’re not just in it for yourself. You are part of something bigger. A collective mission to make a difference – a collective mission we make our own.

To be difference makers.

For more information about TIAA, visit our website.


TIAA’s Production Services & Architecture (PS&A) team is responsible for all architecture, engineering and infrastructure operations of our core technology assets as part of a streamlined, strategic approach that ensures low cost, high quality delivery from initial architectural decisions through engineering to long-term operational support.The PS&A team collaborates closely with our business-aligned partners in technology and with key stakeholders across the enterprise.
As a Senior Engineer for capacity management you will manage the company’s capacity plans and technology roadmaps in addition to providing third level support for core hardware, software, data and infrastructure components related to the efficient use of technology resources. Your role will coordinate and manage the technology roadmaps with solution and enterprise architecture to ensure there is a strong alignment to our enterprise wide technology architecture. Focus areas will include server, network, database, storage, and middleware. Platform focus areas include ESX infrastructure components, public cloud, PaaS solutions and middleware hosting.


  • Manage and maintain the virtual and physical infrastructure capacity of TIAA
  • Plan for and maintain the capacity of cloud and virtual infrastructure
  • Evaluate hardware purchasing decisions
  • Work with lines of business and application development teams to understand present and future business volumes and capacity requirements
  • Use proprietary and vendor tools to manage VMWare capacity
  • Create, maintain and review Capacity Plans with lines of business for key applications
  • Provide 3rd level analysis of critical infrastructure performance issues
  • Identify areas for optimization and formulate remediation plans


Required Experience
  • Five or more years of engineering and/or systems administration experience in end-to-end Linux solutions
  • Understanding of capacity management and working with applications development teams regarding capacity issues
  • VMware virtualization experience
  • Understanding and awareness of performance management
  • Experience with Amazon’s AWS preferred
  • Degree in Mathematics, Computer Science or a related field preferred
Desired Experience
  • Strong data manipulation skills
  • Very strong analytical thinker
  • Highly motivated team player
  • Self-directed personality
  • Excellent communication skills
  • Ability to interact with senior IT leaders

Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the Equal Employment Opportunity Law.

If you need assistance applying due to being visually or hearing impaired, please email Careers Help.

This organization is an equal employment opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, this organization expressly prohibits discrimination, harassment, and retaliation on the basis of race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy (including childbirth, breastfeeding or related medical conditions where applicable), sexual orientation, gender, gender identity, gender expression, transgender, marital status, national origin, ancestry, physical or mental disability, requesting a reasonable accommodation based on mental or physical disability, medical condition (as defined by applicable law), genetic history and information, citizenship status, military or veteran status, or any other status protected by federal, state, or local law or ordinance or regulation (collectively referred to here as ‘protected characteristics’).

*©2016 Teachers Insurance and Annuity Association of America (TIAA), 730 Third Avenue, New York, NY 10017